Provider of Professional Technology Services and Intelligent Business Solutions

 

 

Protelligent Job Openings-

Please email your resume, position of interest and current salary requirements to employment@protelligent.com

Do not FAX or mail your resume to Protelligent!  All resumes that are not sent electronically will be discarded.  Technical recruiters and job brokers solicitations are also not welcomed.
 


Position: Sales & Marketing Client Rep. (Full-time Commission Only) - Now Hiring
             
> 1 - Position Gwinnett County, GA & 1 - Position Dekalb County, GA <

 

Experience and knowledge requirements
 

Excellent working knowledge of small business technology needs
Good understanding of current computer system hardware and software options
Good understanding of networking and communication technologies
Experience working with technical staff to resolve client needs and produce proposals
Superior English verbal communication and writing skills
Experience maintaining client relations and workforce scheduling
 

Job functions
 

Maintain ongoing business relationships with small business clients
Cold-call and distribute marketing material to potential clients
Produce product and service quotes for various small business technologies
Work closely with technicians to maintain schedules and generate service work
Perform limited purchasing, shipping and receiving tasks
 

Commission Structure
 

Percentage earned on profits of products sold to all business clients in your territory
Commission earned on each service hour billed to all business clients in your territory
Rewards earned for each new business service client obtained in your territory


Position: Entry-Level Computer Technician (Part-time and Full-time) - Accepting Resumes Only
 

Experience and knowledge requirements
 

Very good working knowledge of Windows 98, Windows 2000 & Windows XP Operating systems, plus some understanding of Vista
Complete understanding of all computer system hardware components
Experience diagnosing both hardware and software PC issues
Ability to identify and remove spyware and viruses
Understanding of IP configurations and setting on both systems and basic networking hardware
Working knowledge of typical software programs, including most versions of MS Office
Experience researching workstation problems via the Internet
 

Job functions
 

Assemble and test new computer systems and servers
Troubleshoot and repair Windows PC based computer systems
Remotely troubleshoot client workstation issue via help desk software
Assist Network Engineers with on-site tasks and cabling projects
Perform limited shipping and receiving tasks


Position: Jr. Network Engineer (Full-time) - Accepting Resumes Only
 

Experience and knowledge requirements
 

Meet all Entry-Level Computer Technician requirements
Total working knowledge of Windows bases workstation operating systems, including Vista
Ability to configure new and maintain Windows 2000 / 2000 SBS / 2003 and 2003 SBS servers, Exchange software, DNS, DHCP, anti-virus software, etc. in a small business environment
Capacity to configure network hardware, including basic routers/firewall devices, network printers, wireless hardware, etc.
Understand how to trace down and correct internal and Internet communication issues, including Reverse DNS, MX, Host, etc. issues
Good working knowledge of user profiles, roaming profiles, remote desktop and terminal server configurations, security rights and issues, and group policies
Experience researching workstation problems via the Internet
 

Job functions
 

Troubleshoot and repair Windows PC based computer workstations
Install, maintain and troubleshoot peer-to-peer Windows based workstations
Configure, install, troubleshoot and maintain Windows based servers
Configure, connect and troubleshoot domain workstation, network hardware, printers and other computer related product found in a small business settings
Maintain client network reliability and functionality, including network security, data back-up and regular system maintenance without direct supervision


Position: Sr. Network Engineer (Full-time) - Accepting Resumes Only
 

Experience and knowledge requirements
 

Meet all Entry-Level Computer Technician and Jr. Network Engineer requirements
Complete configuration knowledge of Windows 2000 / 2000 SBS / 2003 and 2003 SBS servers, Exchange and SQL software, IIS, DNS, DHCP, NAT, anti-virus software, back-up utilities, etc. in a small and medium sized business environment
Complete understanding of LAN, WAN, VPN and other forms of network configuration on a variety of common communication devices
Ability to troubleshoot, research and resolve all Windows based network with limited assistance
Absolute knowledge to restore, replace and upgrade server software, applications and entire domain configurations
 

Job functions
 

Supervise, teach and assist lower level technicians
Oversee all major and minor aspects of every client assigned to your technical team and service area
Handle all customer relations associated with IT and business product support services
Assign technicians to clients based on service needs, and motivation lower level technicians to meet service revenue goals
Assist sales personnel with the network designs, upgrades and product selection
Handle all complex configuration and emergency situations as they occur in your service area
Maintain communication with other Sr. Network Engineers concerning product evaluation and training, common hardware and software errors, and company improvements
 


 
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Loganville, Georgia       678-475-7577